Welcome and Introductions

• Carol Singer Neuvelt, Executive Director, NAEM

Special Keynote Presentation: Crisis Ready Communications

Melissa Agnes, a leading authority on crisis preparedness, reputation management, and brand protection will share how to prepare for crisis situations and protect your brand during an era where social media and digital technology can spread bad news like wildfire.

• Melissa Agnes, Author; Crisis Ready

Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted speaker, commentator, and advisor to some of today's leading organizations faced with the greatest risks.

As a strategic advisor and keynote speaker, Agnes has worked with NATO, Ministries of Foreign Affairs and Defense, financial firms, technology companies, healthcare organizations, cities and municipalities, law enforcement agencies, global non-profits, and many others, helping them understand risk and build invincible brands that can withstand even the most devastating of events. In 2015, she gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century.

Agnes is the editor of the Crisis Ready Blog, a contributor to Forbes, and a go-to source for the press, with recent coverage including the Wall Street Journal, VIBE Magazine, USA Today, and many others.

As a university guest lecturer, Agnes teaches crisis management in university courses around the world, including at NYU and McGill.

Official Affiliates Council Meeting

• Council Vice President elections
• Association Update